T-Mobile EIP Agreement for the S7, even when I bought it at full retail?

luke31

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Hey everyone. I ordered my Galaxy S7 on T-Mobile's site, and upon completing the purchase, they prompted me that I'd be receiving an EIP Agreement to electronically sign over email. I did not, however, elect to pay off the phone but rather paid for it outright. I also never received this email that they apparently require.

For everyone that has paid outright and not in installments, did you receive and sign the EIP Agreement? I'm just worried that my order will be cancelled.

Thanks!

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dpham00

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Re: T-Mobile EIP Agreement

Eip=equipment installment plan. If you bought it at full retail then you won't need to sign an eip agreement, at least that's the way it is with Verizon. But you can call tmobile to be sure
 

luke31

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Re: T-Mobile EIP Agreement

Eip=equipment installment plan. If you bought it at full retail then you won't need to sign an eip agreement, at least that's the way it is with Verizon. But you can call tmobile to be sure

That's what I thought, but T-Mobile prompted me to sign it once it is sent via email at the end of my purchase. I'll give them a call today.

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luke31

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Re: T-Mobile EIP Agreement

I got the same "warning" but if you are paying full price you will not receive an EIP.

I just spoke with them and they seem to believe that you should still get the EIP Agreement, even when paying full retail. This doesn't make any sense.

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dpham00

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Re: T-Mobile EIP Agreement

I just spoke with them and they seem to believe that you should still get the EIP Agreement, even when paying full retail. This doesn't make any sense.

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Carrier customer service... Some don't know what they are talking about...
 

Zendroid1

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Re: T-Mobile EIP Agreement

I just spoke with them and they seem to believe that you should still get the EIP Agreement, even when paying full retail. This doesn't make any sense.

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That makes zero sense. Just watch your order, I don't see it canceling.
 

luke31

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Re: T-Mobile EIP Agreement

Carrier customer service... Some don't know what they are talking about...

Aaannd I spoke with someone else and they said it isn't necessary. Gotta love carrier support lol.

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