Well, the samsung site is still messed up with my military magenta max plan because one try it would only give me $500 and another try it asked for over a $200 down payment so I just said forget it and ordered straight from the tmobile website. I had no issues but I did get hit with that new $35 fee they are charging these days but oh well.
I would talk to someone else because the agent you spoke with is misinformed. As long as you have one plus or magenta max on the line you're upgrading you qualify for the trade - in promotion.I was told by T-Mobile customer service that it doesn't qualify and I can't pre-order thru Samsung
I would talk to someone else because the agent you spoke with is misinformed. As long as you have one plus or magenta max on the line you're upgrading you qualify for the trade - in promotion.
Has anyone verified trade in values? My husband's N20U is 128GB and wondered if it qualifies for the full 1K trade in...
The way the trade-ins work with T-Mobile is:
1. You get Instant Credit Trade Value (in my case, for Fold 3, $161)
2. If there is a Promotion (in this case $1000 trade), they take the instant credit (in my case the $161), and subtract that from the $1000 (again, for me $161-$1000=$839)
3. The remaining credit ($839) will be applied to your bill monthly over 24 months (for me, it's $34.96/mo)
4. The cost for the phone on Payment Plan is $50/mo. They take the credit ($34.96/mo) and subtract it from the monthly cost ($50-$34.96 = $15.04), so the monthly payment to buy the phone is $15.04/mo added to your bill over 24 months.
Disadvantage of this. If you cancel your service anytime in the 24 months, you will have to repay whatever has not been applied of the remaining credit (in my case, I would have to pay what's left of the $839 that has not been applied to my bill) and also pay off what I have left of the monthly payment too ($15.04 x however many moths I had left).
There is no penalty for paying your device off early (the $15.04/mo payment part). So, if you have extra cash, you can pay that part off and have it taken off your bill. But to keep the Credit Payment, you have to keep your service active.
Hope this helps.