Tab Pro tablet "site can't be reached" & "opps your offline" warnings

ron3033

Member
Mar 23, 2022
12
0
0
Visit site
Samsung SMT900 Tab Pro 12.2 inch
Android 5.1.1 ! Knox version 2.4.1
security version ASKS 1.2_161011
Lately getting "site can't be reached" & "opps your offline" when turning on most times. Not sure why this started?
Our other Samsing tablet, Samsung smart phone, computers are fine...just the Tab Pro.
Our temporary fix is forget the Wi-Fi network and remember it. Sometimes go google play services & clear cache. We have unplugged the modem/router, and did restarts of the Tab Pro.
This is sometching new the past 3 weeks, and do not know what to do or correct what is doing this. Any help appreciated. I know this is an older unit, and we do not know how to update it further...I believe root is the term.
Thanks
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
164,107
2,795
113
Visit site
It might just be getting way too old. Does this only happen while actively using the browser, or does that error message appear when you're doing something else or just on the homescreen?

If it's only when using the browser, which browser are you using? Have you tried any other browsers?
 

ron3033

Member
Mar 23, 2022
12
0
0
Visit site
It might just be getting way too old. Does this only happen while actively using the browser, or does that error message appear when you're doing something else or just on the homescreen?

If it's only when using the browser, which browser are you using? Have you tried any other browsers?

Hello thanks for response Yes it is old just can't afford new one right now. It happens when trying to go to a website to open.... email providers, local online news, etc. It happens with the Samsung browser and the Chrome browser. Now I may have got it fixed, but as always it is a wait and see thing. I went into power save and turned off and zi toggled most setting on off or off on..... why that seemingly fixed it I hope? I do not know.

Do you know if rooting the tablet would help and how it is done.... I am afraid of bricking it.
 

ron3033

Member
Mar 23, 2022
12
0
0
Visit site
Have you tried entering safe mode or did a complete factory reset on the device?

Thanks for reply no I did not do factory reset too many updates for 6 years would need to be redone. See what's died in my reply below....I might, again might have got it fixed. Do not know why it worked but seems to have.

Also the tablet is older would it be worth rooting it though I am not sure how or afraid I might brick it.