Tablet not rebooting to update to 5.0.2

novahob

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Sep 14, 2012
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Finally decided to update to Lollipop, but when I click the install button it gets stuck and won't reboot to install the update. It just says rebooting but nothing happens.

Does anyone have any ideas to sort this out without doing a hard reset?

Sent from my Z3C
 

rhea

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Aug 2, 2011
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Can you get to bootloader (power+volume down)? Will it start from that screen? Do you have computer set up go run fastboot commands? If so, flash stock image from google. If not, you'd probably find trying factory reset the only possible solution. Other people seemed to have had similar issue with that update.

Sent from my Nexus 9 using Tapatalk
 

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