Tablet screen freezes with pop-up box saying that Gmail (or Google Chrome) isn't responding

dj54321

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Nov 14, 2017
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Hello,

I've got a 2.5 year old Lenovo m8 tablet with Android 10. My app usage is very basic (VPN, etc), and extremely consistent. I usually have approx 8 Google Chrome windows open.

When I'm using Gmail or Google Chrome, the screen often freezes. 30 seconds later a box appears in the middle of the screen saying:

_________
Gmail (or Google Chrome) isn't responding

X Close app

O Wait

∆ Send feedback
______________

Once I click on "Close app" or "Wait" the screen unfreezes. But it's annoying none-the-less.

This used to occur approx once a week. Now it occurs approx 10 times a day. I'm pretty sure I cannot update my tablet to a more recent version of Android.

Do I need to buy a new tablet with a newer Android version?

Thank you.
 

B. Diddy

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Have you already tried clearing the app cache and data for either of those apps in Settings>Apps? This kind of issue is usually due to some bit of wonky data.
 

dj54321

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Nov 14, 2017
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Mustang.. ok, I just went back and force stopped the Gmail and Chrome apps, then clicked on "open". (I didn't clear cache and data a second time. Please let me know if I should have.) I'll let you know if screen no longer freezes.
 

mustang7757

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Mustang.. ok, I just went back and force stopped the Gmail and Chrome apps, then clicked on "open". (I didn't clear cache and data a second time. Please let me know if I should have.) I'll let you know if screen no longer freezes.
I prefer you do the app data then force stop but let's see after the Force stop.
 

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