Taking my phone to the sprint store tomorrow due to camera issues. How do i unroot

Jason Black

Well-known member
Dec 3, 2010
331
9
0
So im going to take my phone in to the sprint store tomorrow because the camera is all grainy and messed up now. I tried to wipe it several times but its still grainy. Its probably from cyanogen and all the flashing but i cant tell. What are the steps i can take to go back to stock before i go there? How do i unroot and so on?

Sent from my CM 7 Monster Evol.
 
  • Like
Reactions: Jason Black
So im going to take my phone in to the sprint store tomorrow because the camera is all grainy and messed up now. I tried to wipe it several times but its still grainy. Its probably from cyanogen and all the flashing but i cant tell. What are the steps i can take to go back to stock before i go there? How do i unroot and so on?

Sent from my CM 7 Monster Evol.

From the sprint ASC Methods and procedures

Handling Rooted Android Devices Policy (ASC)
Version 5.0 ? 2011 ?Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their
respective owners.
4/4/11
1 of 1
Store Type Authorized Service Center
Device Type Sprint (CDMA) and Nextel (iDEN)
Overview
Rooting a phone (or getting root) is the process of modifying the operating system on a
device to obtain complete control over it. By rooting a device, the user can then alter certain
built-in functionality of the device. Rooting is strongly discouraged by Sprint and device
manufacturers.
Since there is currently no way of proving that a device has been rooted by a customer,
suspected rooted devices should be handled as follows:
Advanced Exchange Locations
If the customer is experiencing issues that are suspect to be caused by rooting the device
Step Action
1
Educate the customer on the risks involved in rooting their device:
? Rooting can cause irreparable damage to the device.
? Rooting can result in an inoperable device.
? Rooting may result in all customer data and customizations being lost.
2
Open and eTicket and exchange the device per standard Advanced Exchange
procedures. NOTE: Refer to AE Transactions M&P for more information.
3
In the eTicket, document the specific issues with the device and note that the device is
suspected of being rooted.
Full Service or Service Only Locations
If the customer is experiencing issues that are suspect to be caused by rooting the device
Step Action
1
Educate the customer on the risks involved in rooting their device:
? Rooting can cause irreparable damage to the device.
? Rooting can result in an inoperable device.
? Rooting may result in all customer data and customizations being lost.
2
Open an eTicket and document the specific issues with the device. Also, note that the
device is suspected of being rooted.
3 Attempt to resolve the issue by reloading the device software.
4
If the issue cannot be resolved, exchange the device per standard Advanced Exchange
procedures. NOTE: Refer to AE Transactions M&P for more information.
 
am new at rooting and i would like to know wats the easiest root so i can get a good feeling to rooting and so on..... msg me if possible
 

Trending Posts

Forum statistics

Threads
957,358
Messages
6,972,593
Members
3,163,776
Latest member
Heathererry