Tapatalk Support

[Froi_d11]

I am able to log in via the ac app and via the browser on my s8+. I downloaded tapatalk and it won't accept mt credentials. Do you no longer support tapatalk?

 

[Laura Knotek]

I'm sorry you're having problems with the Tapatalk app. I'm using it to reply to you now.

Have you tried uninstalling and reinstalling the Tapatalk app?

I've moved your thread to the Site Feedback & Help forum so that staff may assist you further.

 

[James Falconer]

@Froi_d11 - that stinks! As Laura mentioned, have you tried a reinstall? Everything should be working fine there. Let me know if you can't get in, we can take a closer look.

Thanks!!

 

[Froi_d11]

I'm sorry you're having problems with the Tapatalk app. I'm using it to reply to you now.

Have you tried uninstalling and reinstalling the Tapatalk app?

I've moved your thread to the Site Feedback & Help forum so that staff may assist you further.

Yes i have uninstalled and reinstalled the app.

 

[Laura Knotek]

Yes i have uninstalled and reinstalled the app.

Is it working now or not?

 

[Froi_d11]

Is it working now or not?

Unfortunately it still doesnt. It says wrong username ir password. I am able to log in on the browser and the ac app using the same credentials.

 

[Laura Knotek]

Unfortunately it still doesnt. It says wrong username ir password. I am able to log in on the browser and the ac app using the same credentials.

Do you have any special characters in your password? I had the same problem when I had special characters in mine. I used my password manager app to generate a highly secure password that doesn't include special characters, and then I was able to login using Tapatalk.

 

[Froi_d11]

Do you have any special characters in your password? I had the same problem when I had special characters in mine. I used my password manager app to generate a highly secure password that doesn't include special characters, and then I was able to login using Tapatalk.

There is none. Just letters and numbers.

 

[Javier P]

I found when I went back to Tapatalk recently that I no longer needed a Tapatalk account or remember my old account (I couldn't - and what a mess they made of my account at the time).

You can select Android Central on there and log in with your AC account when that is open. If you try to log in to Tapatalk with your AC account that won't work. I swap between AC Forums app or the Tapatalk full app as there is usually some problem with each.

Did you get it sorted out?


(I have just uninstalled Tapatalk again because it won't upload screenshots on Android Central without a Tapatalk account)

Same here, I don't use a Tapatalk account and can log with my AC account, only when AC is open of course.

About uploading screenshots, using the '+' square on the reply and then 'attachment' works fine for me.

 

[Javier P]

Sorry about that.

Funny though, I get that error using any other option, but attachment after the + square works fine. Oh well, ACF and Tapatalk seem full of funny bugs.