Text Message Pictures Unable/Disappearing Days After Receiving

[Jeffrey Middlekauff]

I am able to view the pictures when I receive them. However, days/hours after certain pictures are unable to view again and I am not able to download them when I click on the picture.

 

[Mustangjayyyme]

I am able to view the pictures when I receive them. However, days/hours after certain pictures are unable to view again and I am not able to download them when I click on the picture.View attachment 291903

I'm having the same issues... My texts will also disappear too then reappear. This is terrible and annoying as hell. The photos I get sent I can't even retrieve them after the first initial time I received them. It also seems to be doing the same crap with photos I sent they're stuck in saying they're 0.00/12 kb or whatever like they're trying to send again

 

[Aura1]

The texting app (sms) can't "hold" pics . . . as soon as you receive a pic via text msg, save the pic as soon as you receive it. Also, you have to have Data On (not WiFi only) to receive an image via text msg.

See if that works

 

[anon(3641385)]

It might be important to understanding the problem you've all got if you advise of your telco, and country

 

[Jeffrey Middlekauff]

At&t USA.

It's not every picture that does this maybe 20% when I go back to look something up I notice the picture isn't viewable anymore

 

[Aura1]

? Viewable from the text message or viewable from Gallery?

 

[Jeffrey Middlekauff]

Well I can view them when I first receive them. However, if a week later I try to go back some disappear like this. Unless I save the attachment when I view it the first time I have no problem going into my gallery and viewing it.

 

[neopolotin75]

I just noticed this yesterday on my Note 9 on Att....I just assumed it was a bug on my phone but maybe not

 

[anon(9918034)]

Are you using the stock app? Maybe try a 3rd party app and see what happens. I haven't had this issue and I use the stock samsung app.

 

[Jeffrey Middlekauff]

I am planning on restoring my phone and seeing what happens

 

[Bridget brown]

Same thing happening to me on my new note 9. I see the pics when they come in, but when I look them up in my text messages they are grayed out.

Any solutions? At&t also

 

[trucksmoveamerica#AC]

I would use Textra until this issue gets fixed. With Textra your can set it up to automatically save your pictures to the gallery.

Another suggestions, some texting apps have a auto delete feature, check to see if the one you're using has that feature and if it is turned on. Just an idea

 

[ZyanyaMJ]

Same thing happening to me on my new note 9. I see the pics when they come in, but when I look them up in my text messages they are grayed out.

Any solutions? At&t also

I am also having this issue on T-Mobile. It's so frustrating!

 

[Mjgo]

I'm an att customer myself, experiencing the same problem. I found that if I turned off "Advanced Messaging" I am able to go back into the message app, select the grayed out picture, and it populates. So it would appear this is all a glitch in advanced messaging.

 

[OJsakila]

At&t USA.

It's not every picture that does this maybe 20% when I go back to look something up I notice the picture isn't viewable anymore

I'm using textra and have settings set to use data at all times for message notifications. I have NO issues. I'm also on AT&T in Savannah Ga