the sound of my samsung galaxy y cant working

[AC Question]

hi ... pls help me .. my sound of my phone cant working even if im music i cant hear and
someone text and calling me . i cant hear the sound .

 

[B. Diddy]

Welcome to Android Central! Does the phone make any sounds at all, or is it completely silent? Can you hear sounds using headphones? If you can, then the speakers have probably failed. How old is the phone? Do you remember any kind of trauma to the phone before this happened?