How many users? One? A dozen? A couple dozen? Is this problem self-inflicted? At no point does it say how many people are affected. Just someone complained on one site. It could also be the same people complaining on multiple sites. Ten people posting on ten sites does not necessarily mean 100 people. It could be the same ten people posting to ten different forums.
Also, you do realize that Android Central's (and every other media outlet, tech or otherwise) primary revenue stream is advertisements, right? Issues like this are exaggerated or amplified so people will click the link. The more articles like this that are published, the more money they make. There are more bloody ads in this article, than there is information.
These reports then get reported by another site (like 9 to 5 Google, or Android Central), which then gets regurgitated on another site (like SamMobile, XDA, and Android Police). If you were to look at other forums, you would find this same report almost word-for-word. This amplifies the actual issue to make it seem that thousands of people are having the same problem, when in reality, it is maybe just a few dozen.
That's not denying that people are having a problem. I'm saying that you should read these types of articles with a critical eye and take it with a very large grain of salt.