Those with pre-orders...relax

[Darth Mo]

While the seemingly random status updates of your orders are disconcerting, it's not a big deal. Sprint doesn't normally deal with pre-orders so their automated system is freaking out a bit.

But here's how it probably works. They pick a launch date, and that date is when a customer can walk into one of their stores and walk out with the new phone. However, those phones have to be shipped from Sprint to the stores in time to be sure they are ready for launch date.

Your pre-orders will be part of this massive, store-wide launch day shipment except that the individual pre-orders will go directly to your doorstep instead of to a Sprint store. So everyone should receive theirs at least one day before launch, and if you happen to live close enough to a shipment site, as early as three days before launch.

Not having a confirmed ship date is annoying; but you will get the perk of having the phone at least a day before it goes retail.

 

[rajamahal]

While the seemingly random status updates of your orders are disconcerting, it's not a big deal. Sprint doesn't normally deal with pre-orders so their automated system is freaking out a bit.

But here's how it probably works. They pick a launch date, and that date is when a customer can walk into one of their stores and walk out with the new phone. However, those phones have to be shipped from Sprint to the stores in time to be sure they are ready for launch date.

Your pre-orders will be part of this massive, store-wide launch day shipment except that the individual pre-orders will go directly to your doorstep instead of to a Sprint store. So everyone should receive theirs at least one day before launch, and if you happen to live close enough to a shipment site, as early as three days before launch.

Not having a confirmed ship date is annoying; but you will get the perk of having the phone at least a day before it goes retail.

Ideally this would be the case. Companies do tend to do things illogically sometimes. I think that we're all just really excited about getting a sweet new phone. I know my excitement really perked up when I saw a One X with my own eyes. We're relaxed, just excited to get our grubby hands on our new phones.

 

[Dakota 35-2]

Apparently you are looking at a different thread than myself, I see nothing relaxed about some of the posts going up lol...Good god people you will get your phone, and obviously before the 18th...Jiminy Crickets...

***Please excuse any and all typos as my large thumbs cannot fit the keyboard correctly***

 

[rajamahal]

Apparently you are looking at a different thread than myself, I see nothing relaxed about some of the posts going up lol...Good god people you will get your phone, and obviously before the 18th...Jiminy Crickets...

***Please excuse any and all typos as my large thumbs cannot fit the keyboard correctly***

*chirp chirp*

 

[jnl813]

Apparently you are looking at a different thread than myself, I see nothing relaxed about some of the posts going up lol...Good god people you will get your phone, and obviously before the 18th...Jiminy Crickets...

***Please excuse any and all typos as my large thumbs cannot fit the keyboard correctly***

That is correct I just spoke to Sprint and they said that the phones will ship out immediately after it becomes available at the Sprint warehouse, so he assured me that I would get it before everyone else since I pre ordered it on the first day of pre orders.

Sent from my SPH-D710 using Tapatalk 2

 

[Dakota 35-2]

Haha...It's all humorous to me...Love reading posts about people flipping out

***Please excuse any and all typos as my large thumbs cannot fit the keyboard correctly***

 

[jnl813]

Haha...It's all humorous to me...Love reading posts about people flipping out

***Please excuse any and all typos as my large thumbs cannot fit the keyboard correctly***

Lol +1 my friend

Sent from my SPH-D710 using Tapatalk 2

 

[Mikey47]

Haha...It's all humorous to me...Love reading posts about people flipping out

***Please excuse any and all typos as my large thumbs cannot fit the keyboard correctly***

As one of those "flipping out" ;-), I have found inner peace and am relaxing now.

 

[klau25]

sprint customer service is prob so tired of everyone calling in about when will they ship out the pre order. is it the 15th or the 18th? haha. every major launch they go through the same thing. next month, you will see a bunch of the same post on the same topic in the samsung s3 forum.

 

[karaze49]

Anyone else notice that no sales tax was added to the preorder?

 

[houstonwino]

As one of those "flipping out" ;-), I have found inner peace and am relaxing now.

Not me. I'm even considering a strongly worded tweet!

 

[Scotlac]

I know my excitement really perked up when I saw a One X with my own eyes.

True that! I stopped by AT&T yesterday to play with the One X and I have been seriously jonesing ever since. That thing was amazing!

 

[Darth Mo]

sprint customer service is prob so tired of everyone calling in about when will they ship out the pre order. is it the 15th or the 18th? haha. every major launch they go through the same thing. next month, you will see a bunch of the same post on the same topic in the samsung s3 forum.

I'm sure they are, but they have their own company to blame.

We live in an instantaneous society. Leaving people hanging is a bad way to do business.

 

[jbozak]

My status just switched to this:

Thanks for pre-ordering. You are one step closer to getting your phone. Keep an eye out for a shipping email with your tracking information. Delivery is expected to complete within 1 to 3 business days starting May 18th. For questions,visit sprint.com/preorder.

The way I read it, earliest I'll get it is May 18th.

 

[Mikey47]

My status just switched to this:

Thanks for pre-ordering. You are one step closer to getting your phone. Keep an eye out for a shipping email with your tracking information. Delivery is expected to complete within 1 to 3 business days starting May 18th. For questions,visit sprint.com/preorder.

The way I read it, earliest I'll get it is May 18th.

Yeah, the word "starting" just make no sense in that context.

 

[Scotlac]

I'm beginning to think that the person who composes these messages does not have english as their first language.

 

[Dakota 35-2]

If they didn't charge sales tax that means it won't ship till late July. There's a law that states if the shipment date for a preorder is over 2 months out they cannot charge sales tax.

***Please excuse any and all typos as my large thumbs cannot fit the keyboard correctly***

 

[gikim1118]

Mine says,

Thanks for pre-ordering. You are one step closer to getting your phone. Keep an eye out for a shipping email with your tracking information. We will do our best to get it to you before others get a glimpse on Friday, May 18. For questions, visit sprint.com/preorder.

 

[jbozak]

Yeah, the word "starting" just make no sense in that context.

Must be a random response generator. Just queried my order again and now I should get it before the 18th... I'm gonna stop checking their status site, wait for it to show up at my door and Relax.

Thanks for pre-ordering. You are one step closer to getting your phone. Keep an eye out for a shipping email with your tracking information. We will do our best to get it to you before others get a glimpse on Friday, May 18. For questions, visit sprint.com/preorder.

 

[karaze49]

If they didn't charge sales tax that means it won't ship till late July. There's a law that states if the shipment date for a preorder is over 2 months out they cannot charge sales tax.

***Please excuse any and all typos as my large thumbs cannot fit the keyboard correctly***

Really? Well its still pending on my credit card, so it may change I guess.