Time is off by 3 hours

[TucsonDave]

When I ask my Google Home what time it is she tells me a time that is 3 hours behind where I'm at. I've double checked the location in the Google Home app and it shows my correct home address.
Anybody have an idea what's causing this?
Thanks,
David

 

[N4Newbie]

Are you certain that the device address is set correctly? Menu -> More Settings -> Device Address

In particular, make sure the zip code is correct.

 

[TucsonDave]

I've verified the address. It's like Home thinks she's on the east coast. The main reason I need the time right is so if I ask it set to an alarm she'll get it right. Any thoughts?

 

[N4Newbie]

The only other thing that comes to mind (and, I do not know that Home cares about this) is to check your router's configuration to ensure it is set to the correct time zone.

 

[anon(238680)]

I've been seeing similar questions with phones, time is off by 3 hours when tied to autosync.

 

[TucsonDave]

I'll check the settings on my wireless router when I get home. This might be the first time that the time setting has been relevant.

 

[TucsonDave]

I checked the settings on my wireless roouter and it was only one hour off. Now my GH is still off by 2 hours.
PJRed, can you tell me more about the auto-sync you mentioned? I can't find that setting anywhere.

 

[N4Newbie]

Does your router also have a time zone setting? Is it correct?

 

[anon(238680)]

PJRed, can you tell me more about the auto-sync you mentioned?

Thats for mobile, my S8 is set to use network time. It was more of a reference to very similar reports from other users, not really applies to your problem with Home. Have you asked Home where it gets its time from?

 

[TucsonDave]

Home tells me she gets the time from the internet. Any other ideas?

 

[TucsonDave]

Update: I just chatted with the folks on the GH site and he said that the engineering team has gotten several reports of this problem. They are going to contact me tomorrow about this. I will update here when I learn more.

 

[TucsonDave]

Update- When I got home GH knew the correct time. I think they must have pushed an update to fix the time issue.

 

[anon(238680)]

I think they must have pushed an update to fix the time issue.

Glad you got her squared away