Top of screen is not responding to touch. HELP!

[JannesG]

It all started yesterday morning. I send a message when suddenly my screen was not responsive.
I tried a soft reset (power-volume down). That worked but my screen turned out black.

After +- 20 soft resets my screen finally worked again. But now the top of my screen is unresponsive. It's basically the top 1 cm that isn't responding to touch.

What should I do?

Thanks!
Jannes

 

[jkulmtd]

It all started yesterday morning. I send a message when suddenly my screen was not responsive.
I tried a soft reset (power-volume down). That worked but my screen turned out black.

After +- 20 soft resets my screen finally worked again. But now the top of my screen is unresponsive. It's basically the top 1 cm that isn't responding to touch.

What should I do?

Thanks!
Jannes

If you still have warranty I would go and get a replacement from the store you purchased from