top slide to access wifi, sound etc. is not working

[Mira Petrzelka]

Hi, can somebody help me.
Top slide to get access to wifi on/off, sound, data etc. is not sliding. when I put my finger on the top of screen it doesn't even react.
Can smbd. tell me where to activate slide or how to update in fix term?
Mira

 

[Mira Petrzelka]

On the end I gave up and took a battery out and restart phone. I was even prepare to do factory restart. Then everything work correctly. But I think I should have some access to control mobile features.