Trouble with Kies 3 backup

grendizer

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Jun 17, 2013
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Good day all of you

I'm having problem with Kies for backup up my S4. This is the first time I'm getting that king of trouble.

Please note that I'm on the latest firmware and Kies 3 software.

When saving it says I don't have any Contacts on my phone.

Also when arriving at Call Log, it stays at 0% forever. I wiped Call Log on the S4, didn't work

When I uncheck Call Log, it will stay at 0% on Files. I uncheck Files, stays at 0% on Photos.

I uninstalled Kies, same problem.

Anybody can help me?
 

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