Try to access phone with broken screen

[ckon9]

My phone broke the other day so I'm trying to get the rest of my info off but I can't unlock my phone, I have a USB c dongle and connected to my tb with a mouse and keyboard but all that is showing is a Grey screen with the time and a lock. The phone isn't responding to my my mouse and keyboard even thought they are lit up. Is there any way to connect a pointer device or another way to access device

 

[SpookDroid]

Unless the device is accepting a wired input, the only way to have input devices in use is if there are BT ones that you've used in the past and are allowed to auto-connect. Have you tried a different keyboard/mouse? Depending on the phone you could be able to remote-unlock the device via the manufacturer's/Google's website (i.e. Samsung's Find My Phone, etc.), but you'd still need a valid input device to replace the screen.