Ubuntu 9.10 HP Laserjet p1102w missing cups filter

[john_v]

I'm having a bit of a printer problem here and wondering if any of my A/C brethren can help out.

Here's the details: I have 8 Acer laptops that will not run windows. They start booting but then crash. I've found that they will run Ubuntu 9.10 perfectly, however. They will not upgrade to 10.xx, for some reason they crash at the same point as when they are attempting to boot Windows XP.

So Ubuntu 9.10 does what we need it to do (light web surfing and word processing). The problem is that I cannot get our hp p1102w laserjet to print. I downloaded and installed the hplip 3.11.5, and I've got the laptop to where it recognizes the printer, connects to it, but cancels the print job and gives me an error message that a cups filter is missing, "foomatic-rip-hplip". We are trying to be able to print over wifi, but I have also tried connecting with usb but to no avail.

I've updated cups using the apt-get commands, and that returns a message that cups is up to date.

I'm not sure where to go from here. I would consider myself a rookie when it comes to linux, but I do know how to use google, and I am comfortable with the command line. I've done a lot of searching, tried a lot of different solutions, but still no joy.

Any thoughts? Any more info you need me to give?

 

[john_v]

Nothin', huh?
Still can't get it to work

 

[jdbower]

9.10 is pretty old and no longer maintained, personally I'd look into seeing why 10.04 or 10.10 won't load (11.04 needs work, IMO - hopefully 11.10 will be better). Searching for Ubuntu and the laptop model number often yields a nice Wiki describing any caveats with the install/initial setup (I found one for netbooks, but there are too many Acer laptop models to have meaningful results).

Other than that, I only have the HP help page and an old fixed bug report from 8.04 for you
foomatic-rip-hplip error, foomatic-rip error | HPLIP Knowledge Base
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/211382

The HP page for installation also has a bunch of dependencies listed, it may be worth ensuring that they're all there:
HP Linux Imaging and Printing

One more thing to try is to see if the default package works. It's probably a bit outdated, but unless there's a reason you need the latest drivers you can try just "sudo apt-get install hplip" instead of building from scratch.

 

[john_v]

Thanks for taking the time, jd. In my searching I did come across those two links you referenced.

I haven't spent a lot of time on why 10.xx won't load...wasn't sure if maybe it was more graphics-intensive (I haven't tried putting it on another machine; just a time factor) and that was causing things to go on the fritz. I might have to look into that a little more. When I did upgrade it to 10.xx, I did start installing all the recommended updates, and it might have done an upgrade to 10.10 (don't recall); maybe I should roll it back to 10.04 and see what it does. Thanks for the lead in that direction.

There was something about the default package in 9.10....I believe the printer was not supported by the default hplip, and that's why I had to try to upgrade that package to the most recent.

Overall it's been fun getting my "hands dirty" with the command line, although a little frustrating at times. I tried to get my friend who runs our IT department to help me, and he just gave me a sly grin and said, "sorry pal, that's YOUR project!" (all in good fun of course). I've been slowly taking over some of his duties to ease his workload, and that's his very hands-off way of training: "you know how to search the web, figure it out, get some solutions, then come talk to me". And it's a good way to learn...I enjoy doing it.

Again thanks for chiming in.

 

[john_v]

Well here's what I'm doing wrong...I'm using the sudo command instead of this

"Chuck Norris doesn't need sudo, he just types 'Chuck Norris' before his commands."

I thought it was awful ironic to come across that quote this afternoon!

Anyhoo, couldn't get 10.04 to even boot on these things. Downloaded and made an installation cd, and booted from it, and it chugged away with the "Ubuntu" screen, for about 30 seconds, then crashed. Tried to do a boot USB, but for some reason the BIOS won't give me that as a boot option. Going to try doing a manual download tomorrow through update manager, and see what that does.

Otherwise, I have a feeling these laptops just aren't going to cut, and will get relegated to Edubuntu for my kids. We were really hoping to give them a second life with this, but I'm getting this feeling that it isn't gonna happen. :'(

 

[igotsanevo4g]

Did you ever check the CD you burned the Ubuntu on to see if its right and proper? Check via the begining of the installation.

Its happened to me a few times for some reason. Just another idea

Sent from my Nexus S 4G using Tapatalk

 

[john_v]

I did burn a second copy, same thing happened.

 

[igotsanevo4g]

As strange as it sounds it took me 3 CDs for 10.10 to finally work on my desktop a long time ago.

 

[john_v]

As strange as it sounds it took me 3 CDs for 10.10 to finally work on my desktop a long time ago.

Well, it wouldn't work even with downloading the files directly. Downloaded fine, installed, then on the reboot it crashed at the exact same spot.

I'm thinking it's a hardware issue. Going to try edubuntu, see if that will work.