Unable to download apps from Google play store

[Android Central Question]

My daughter set a password to prevent any illegal downloads(game downloads by my son). Now she forgotten the password. I am unable to download any apps from Google play store. How to I resolve the password issue without having to factory reset my phone?

 

[mustang7757]

If this for pin you set for parental control settings here's how to reset according to Google.'ll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! She did this on your phone, or on her own phone?

 

[belodion]

We can't help further if you don't respond to our questions.