Unable to login after hard reset of android samsung note 5 phone

Bashshami

New member
Jul 7, 2018
2
0
0
Visit site
I am unable to login after hard reset of android samsungnote 5 phone,the same account was used while the first time the device was set up, though the password was changed/reset, waited for 72 hrs still no luck, i have the account id and the password, i am able to login to other devices with the same account id and password, but not to the hard reset device,
please help !!!
 

TwitchyPuppy

Trusted Member
Feb 18, 2015
850
1
18
Visit site
I am unable to login after hard reset of android samsungnote 5 phone,the same account was used while the first time the device was set up, though the password was changed/reset, waited for 72 hrs still no luck, i have the account id and the password, i am able to login to other devices with the same account id and password, but not to the hard reset device,
please help !!!

Have you tried entering the old password?
 

Rukbat

Retired Moderator
Feb 12, 2012
44,529
28
0
Visit site
Is the Google account still on the phone? If it is, remove it (you may need the old password, you may need the new one), then create it again. FRP doesn't allow you to delete the Google account with a reset.