Unable to reply to or forward emails on my Note 4

[Android Central Question]

I have been using Hotmail on my Note 4 for a couple of years now without problems, however just recently when I try to reply to or forward an email, the reply or forward screens pop up but then so to does a message box which says Loading messages with a spinning circle, only nothing loads and I have to discard what I am trying to do.

Can anyone identify the problem and offer a solution?

Many thanks.

 

[hallux]

Was this you? You had several people offering assistance...

https://forums.androidcentral.com/ask-question/855815-not-able-reply-forward-emails-anymore.html

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[Geckotek]

Same issue here. I replied in the thread linked above by Hallux.