Unable to Reset

[Nero]

I picked up my Captivate yesterday and everything had been working well. I have not rooted or attempted anything of that nature. I noticed today, that I was unable to download any applications from the market. I just attempted to do a factory reset and am receiving the following message, 'No reset was performed because the System Clear service is not available'. Any thoughts on how I should not proceed?

Thanks,

 

[JackImageX]

Did you try a phone reboot?

 

[thedroidblog]

I'm having the exact same problem with the review unit I received yesterday. I installed Google Voice, updated Google Maps, and added my Google account. That's it. Now I can't download apps and get that same message when trying to perform a factory reset.

 

[thedroidblog]

I found this and seems to have fixed my Market download issue and then I was also able to perform a factory reset.

1. go to your settings
2. select "applications"
3. then select "manage applications"
4. press menu and select "filter" then "All"
5. scroll down to:

a) "Checkin Service" then select "clear data"
b) "Download Manager" then select "clear data"
c) "Google Apps" then "clear data"
d) "Google Talk Service" then select "clear data"
e) " Market" then select "clear cache"