unable to unlock : locked photos in LG v20 gallery. It says locked files are associated with another

[KIRAN AMBATI]

Hello Everyone,
unable to unlock : locked photos in LG v20 gallery. It says locked files are associated with another account . I forgot or dont remember which account i used to initially configure the phone. I tried different accounts that i remember but couldn't unlock files.

I removed the .dm extension for locked files via file explorer but they are not opening and say corrupted.

please help, i need the photos very badly.

 

[Mooncatt]

I have the V20, but never messed with locking photos. My guess is that they were smart and encrypt locked photos (many third party apps don't), in which case you'll have to use the right account info to unlock them.

If you have Google Photos installed and set to backup your photos, you may get lucky and find them there if they were backed up before you locked them.