Unable to update 2023 razr+ and other problems

[superheroine]

I've been having issues with my battery overheating and draining very quickly the last few days. I was going to try and update the OS but whenever I try to check for an update I get an error message. I'm still on Android 13. I never got any notifications about an update to 14. I'm on AT&T.

With regard to the battery, I don't have a ton of apps running at any one time and there's usually only 2 or 3 active apps. I have all the battery optimization doodads running. My battery was a 100% and I literally didn't touch or use it for over 5 hours and it dropped down to 15%. I should also note that I have not installed or changed anything. This started out of the blue.

The screen is starting to bubble at the hinge. Started out as a small spot where I thought my screen was just dirty and in just 2 days it spread across half of the screen.

Since AT&T charges a crazy amount for new phones when you buy them outright,I'm on the installment plan and I still have 21 payments left (roughly $400). I'm wondering if it's worth paying the $400 and just getting a new phone or if these issues can be fixed.

Any thoughts?

 

[bkeaver]

First off the 2023+ got Android 14 last year and got Android 15 back in January. Personally I'd do a factory reset. Also if highly recommend to stop buying from carrier unless you want the installments and even then so most manufacturers offer financing that is as good if not better than these carriers.

I also know Motorola has tools you can download much like you can with Samsung.