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Unable to update software!!


AC Question

I have got the S6 Edge however it is not allowing me to update the software. When i click on 'download updates manually' or 'scheduled software updates' the phone does not take me to the next screen. It is like there are no further options. Previously i have been able to update this way. Can someone please help and advise why this is happening as usually it says the 'software upto date'? It was last updated 1/7/16


New member
Jan 13, 2011
Sounds like your device is up to date then unless you are still on 5.1.1. Then you may need to manually update your phone.