Unable to view (download) a group message sent to me

peterjens

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Feb 21, 2017
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I have two contacts that often send group messages of which I am part of. I get a notification on my Moto G4 that a MMS is ready to download. When I click on the message, the icon shows activity but fails to download leaving a message in red saying it can't be downloaded and that I should try again. The two people have android phones. I have talked to the carrier tech team of Consumer Cellular and then helped me set up Cellular Network Settings>Access Point Names thinking that would solve the problem but it has not. Any ideas?
Thanks in advance.
 

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