"Unfortunately, Camera has stopped." message, please help!

[ajayrayit]

Hi,

On my LG G3, camera displays the unfortunately camera has stopped message. I cannot access the camera using this application nor through any 3rd party applications. I can however access the front facing camera using snapchat but not the rear. I have tried the method of clearing cached, data then force stop it and reboot. This does not solve the problem. I have also rebooted the phone in safe mode to determine if it was interference from any 3rd party applications however even in safe mode I got the message, which leads me to think maybe a hardware problem. Can anyone offer some advice?? The device is not rooted. I go on holiday next week and was looking forward to taking some good pictures with it too!


Regards

Ajay

 

[belodion]

Have you had any OTA updates yet? They might just possibly fix it if this is a general G3 problem...though I haven't heard that it is.

Posted via Android Central App

 

[ajayrayit]

I think I did actually, maybe if I factory reset and choose not to update the software?

 

[belodion]

So you think an update may have caused it? Before considering Factory Resetting, try wiping the Cache Partition. I don't think it's likely to work but it's harmless enough and worth a try. It does sound as if it may be a hardware problem though.

Edit. I've discovered that Cache Partition wipe is not, or at least easily, an option on the G3...apologies.

Posted via Android Central App

 

[SugarFreeMom]

Guys, hard reset doesn't work either.
I'm thinking I'll have to get it replaced. Such a nice phone too.
:'(

 

[albie999]

I have a very similar problem with mine (see thread http://forums.androidcentral.com/lg-g3/433893-unfortunately-camera-has-stopped.html), however I am able to install a 3rd party app (Google camera), and am able to still use it.

I was wondering myself if a recent update may have screwed ths ... but not sure how to check

 

[albie999]

Seems like there may be a problem, look at number 7

8 Common problems with the LG G3 and how to fix them

 

[benbigtruck]

I'm having same issue. Camera won't work even with 3rd party app. Gonna just get it replaced. From what I've heard, the remanufactured phones go thru a better inspection process than the brand new ones...guess I'll be finding out.

Posted via the Android Central App

 

[Joyious1]

I get this message and can't access my camera at all, help.

 

[Indywar2]

I am also having this problem occur. Has anyone found a solution? Re-starting and installing a different camera app has not worked. Safe mode gave me the same error message.

 

[B-lyn H]

I had the same problem. With the help of reading other peoples forums i was able to fix the problem. I went to settings>apps>camera>storage>clear cache and clear data. Then i did the same for gallery. Then i restarted the phone. Amd it worked again after restart. Hope this works for you too!