United Arab Emirates in settings?

[coreyjone5]

I've had this phone for 22 days and have already been having a lot more problems with this then my s4 mini. But one problem is there is a setting in about device that says "United Arab Emirates". I live in the UK and use my phone in the UK. Is this going to be a problem I need to contact Samsung about? ? Will this effect my phones warranty and performance?

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[ironass]

I've had this phone for 22 days and have already been having a lot more problems with this then my s4 mini. But one problem is there is a setting in about device that says "United Arab Emirates". I live in the UK and use my phone in the UK. Is this going to be a problem I need to contact Samsung about? ? Will this effect my phones warranty and performance?

Posted via the Android Central App

Hello and welcome to Android Central coreyjone5!

Your Samsung Galaxy S5 model, G900F, is running United Arab Emirates firmware, OEC, for Product code XSG. There have been 2 further updates since that release. Under normal circumstances, it does not matter where you are in the world or which carrier you are with as it is Samsung that issue the updates.

For reasons that your phone has not been updated, see #1.10 of 41 Galaxy S5 models - Dummies Guide

Did you receive this phone, new, direct from a U.K. carrier or get it off of the web?

Check your Product code in Phone Info as per #1.8 of the above, Dummies Guide.

Try connecting your phone to either of the Samsung PC suites, Kies or Smart Switch, to see if it offers you the latest update.

If the above fails, you can download the latest stock Samsung firmware for the U.A.E, below, and flash it to your phone by carefully following the instructions and video in the links of #1.11 of the aforementioned, Dummies Guide.

Model SM-G900F
Model name GALAXY S5
Country United Arab Emirates
Version Android 5.0
Changelist 5640614
Build date Tue, 01 Sep 2015 12:09:46 +0000
Product code XSG
PDA G900FXXU1POI1
CSC G900FOJV1POG1

 

[coreyjone5]

I purchased it from amazon on the 8th December

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[coreyjone5]

Here is what happens when I dial *#1234#

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[coreyjone5]

It says this is the latest update

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[ironass]

As per my previous post...

"Did you receive this phone, new, direct from a U.K. carrier or get it off of the web?

Check your Product code in Phone Info as per #1.8 of the above, Dummies Guide."

 

[coreyjone5]

I got it off of Amazon. My dad has returned it because of other issues. I think I'm getting the 6s now

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[dpham00]

I got it off of Amazon. My dad has returned it because of other issues. I think I'm getting the 6s now

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Was it shipped and sold by Amazon, or sold by a third party on Amazon?

 

[coreyjone5]

Amazon

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[dpham00]

Take a screen shot just below that screen... It should show shipped /dispatched by and sold by... Please post a screen shot of that. I am guessing it won't say amazon there.

 

[coreyjone5]

Here

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[coreyjone5]

Part 2

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[dpham00]

Exactly. Sold by connected247. I avoid buying from amazon through third party because of fakes and gray market (like this one)