Unknown alarm and how can i get rid of it

[tomrukh]

there is an 2:35 alarm for everyday which i cannot see on my clock app. Can someone help me about it?

Here are screenshots http://imgur.com/a/5oDqa

 

[dpham00]

Do you have any third party alarm clock apps installed?

 

[tomrukh]

nope

 

[Javier P]

What about any app to take notes? I remember a similar issue and it was related to an app called 'To Do Remainder'.

 

[tomrukh]

Nope. Nothing new. Just Google keep. Also I have tried to wipe clock data and delete cache. Nothing worked

 

[Javier P]

You could try a couple of things to find out which app created this alarm.

- Not an easy one, you need to stay awake just before the alarm goes off About 5-10 minutes before the alarm time you get an 'upcoming alarm' notification. Swipe down from the status bar, long press on it and tap on 'app info' to be sure which one is sending it.

- Access your notification log and scroll down the list until you find the alarm. In some devices you need a custom launcher to create a widget to access this log. Long press on the screen, tap on 'widgets', scroll down until you find settings, drag it to the screen and select 'notification log'. If your stock launcher doesn't include this option you could try with Nova or some notifications manager from the Play Store.

Tell us how it goes.

 

[Javier P]

Another thought. What happens if you tap or long press on different places inside the clock widget? Do you get any extra info specially if you tap on the alarm?

 

[tomrukh]

Nothing shown in notification log. Also nothing happens when I long press or tap on alarm clock. Its like a ghost

 

[Javier P]

That's weird. Any alarm should register in the notification log after its triggered. Not sure what else to suggest. Just a question. That clock widget with the app shortcuts, is it stock or from a third party app?

The screenshot shows Bluetooth enabled, are you using a watch or a similar device? If so, can this paired device manage alarms on its own?

 

[tomrukh]

I was using sony smartwatch 2 before and now gear s2. But it was there before s2. I also deleted all the sony sw apps and clear the data.

 

[Reggie]

Why not do a hard reset on the phone after you have backed up your data