Unknown Error code during application install: "-24"

Darth Mo

Well-known member
May 17, 2010
1,303
48
48
Visit site
Got this error when trying to install an app. Did some Googling and the only solutions have been either a factory reset or deleting a folder, only you have to be rooted.

I'm not rooted so is there any other solution. It's not a big enough deal for a factory reset, so if rooting is the only other option, I'll just deal without the app for now.
 

Darth Mo

Well-known member
May 17, 2010
1,303
48
48
Visit site
Doesn't rooting requiring wiping the phone first? That's really what I was trying to avoid; otherwise I'd just do a factory reset and move on. :)
 

Scott Kenyon

Well-known member
Apr 2, 2011
2,060
1
0
Visit site
Doesn't rooting requiring wiping the phone first? That's really what I was trying to avoid; otherwise I'd just do a factory reset and move on. :)

If your bootloader is locked, yeah it will. I'd recommend using Helium to back up your apps, then reset, then recover. If you've already unlocked the bootloader, you can root without losing data.
 

rootlinux

Member
Sep 7, 2011
12
0
0
Visit site
Most will say factory reset to clear internal storage.
If you are getting that error it is an easy fix without wiping storage.

From a root file browser go to root and the /data/data folder.
Look for the folder linked to the app or apps giving that error.
Delete that folder.
The app will then install.

What appears to be happening is the data gets left over and the device thinks it is installed and will not let you install.
Since the app isn't installed you can't uninstall it either.
By deleting that left over data it will allow you to install again.

This will work for any app getting that error.
This is happening with some 4.3 roms.

Must have root.
 

FatherJackHackett

New member
Oct 31, 2013
2
0
0
Visit site
Thanks for the solution. I had this issue with an app that seemed to uninstall itself. Shortcut was still there though. Couldn't reinstall, but this fixed it! I'm one of 2 users on a Nexus 7 running 4.3, so maybe the multi user facility is playing up...
 

dazzer87

Well-known member
Oct 27, 2013
142
0
0
Visit site
Most will say factory reset to clear internal storage.
If you are getting that error it is an easy fix without wiping storage.

From a root file browser go to root and the /data/data folder.
Look for the folder linked to the app or apps giving that error.
Delete that folder.
The app will then install.

What appears to be happening is the data gets left over and the device thinks it is installed and will not let you install.
Since the app isn't installed you can't uninstall it either.
By deleting that left over data it will allow you to install again.

This will work for any app getting that error.
This is happening with some 4.3 roms.

Must have root.
What happen when you cant find that app to delete? I am using ES File Explore. Im getting the same error when trying to install pandora from the app store.
 

Members online

Trending Posts

Forum statistics

Threads
941,617
Messages
6,909,709
Members
3,157,991
Latest member
buccy