Unlocking bootloader frustration

[ajahemphill]

Basically my phone stops being recognized by the computer once I reboot into the bootloader. To be clear, the phone is recognized just fine and shows up when I type 'adb devices' when the phone is operating in the android os. Seeing that all is well there, I proceed to 'adb reboot bootloader' and it appropriately reboots to the white screen with the android on it. But there the problems begin: It reads on the screen:

FASTBOOT&RESCUE MODE
Please Connect Usb Cable to
Your Computer and Open Hisuite

More information:
the huawei website

Then it displays the droid

Then it says:
Phone Locked
FRP Unlock

I tried going ahead and running 'fastboot oem unlock ###...' but it just sits there waiting for a device to be connected. I have tried multiple USB drivers on my 2 windows 10 computers. I have removed all drivers using USBdeview and tried different drivers. Windows will not allow me to point to manualy choose my driver, instead saying, 'The folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows for x64-based systems.' So I tried it on an old 32-bit windows 7 system. No joy. I've tried multiple USB cords and ports. In windows device manager it has the device labeled as 'Kedacom USB Device' -> 'Android Bootloader Interface'. I can't figure out what's going wrong other than to say it seems that Windows is not using the correct driver once it enters the bootloader. PLEASE HELP!!!

 

[Etyrnus]

Basically my phone stops being recognized by the computer once I reboot into the bootloader. To be clear, the phone is recognized just fine and shows up when I type 'adb devices' when the phone is operating in the android os. Seeing that all is well there, I proceed to 'adb reboot bootloader' and it appropriately reboots to the white screen with the android on it. But there the problems begin: It reads on the screen:

FASTBOOT&RESCUE MODE
Please Connect Usb Cable to
Your Computer and Open Hisuite

More information:
the huawei website

Then it displays the droid

Then it says:
Phone Locked
FRP Unlock

I tried going ahead and running 'fastboot oem unlock ###...' but it just sits there waiting for a device to be connected. I have tried multiple USB drivers on my 2 windows 10 computers. I have removed all drivers using USBdeview and tried different drivers. Windows will not allow me to point to manualy choose my driver, instead saying, 'The folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows for x64-based systems.' So I tried it on an old 32-bit windows 7 system. No joy. I've tried multiple USB cords and ports. In windows device manager it has the device labeled as 'Kedacom USB Device' -> 'Android Bootloader Interface'. I can't figure out what's going wrong other than to say it seems that Windows is not using the correct driver once it enters the bootloader. PLEASE HELP!!!

Not sure if you ever figured this out, but I had to have HiSuite installed to have the drivers load correctly.

 

[Sana Qureshi]

Download and install HiSuite, that will fix it.