Unrooted but won't let me register my device now.

devito80

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Jan 16, 2011
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I unrooted my nook color (finally able to take out CWM!) & now it won't let me completely register my device. I'm able to get to the "sign in with bn account" screen but when I enter my info, it claims there was a problem signing me in & the only choice it gives me is to reboot the device or create a new account. I may be able to create a new account but all my books are tied to my original account. Anybody have this issue? I followed the instructions in the XDA forums on how to unroot & take out CWM. Did I somehow screw something up??
 

techienana

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Feb 8, 2011
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I was able to register after removing CWM (shudder for horrible experience, but I'm a real newbie so it was my own fault) but couldn't install the 1.1.0 update. Erasing and re-registering got me as far as erasing but no reset. I was able to solve both these problems. Try doing a Hardware Key combination Factory Reset Flash back to clean stock ROM - nookDevs
 
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devito80

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Jan 16, 2011
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I did all that (several times) but I'm still not able to register my device:(
1) I erased/deregistered (while being rooted 1.0.1 & had CWR installed)

2) After performing all the unrooting steps on XDA Developers site & NookDevs, I still had CWR & was still rooted. (Little green android startup screen)

3) After imaging an SD card with nook complete restore 1.0.1zip & 1gb clockwork-07, I inserted it into my NC & performed the steps listed on XDA Developers.

4) After this apparently unrooted my device, I tried to setup & register but kept getting an error message saying that they were unable to register the device & to shut down or call 1800THEBOOK if the problem persists. It only gives 2 choices here: Either RESET or SHUTDOWN.

5) After going through this 8 or 9 times, I deleted the 1.0.1 update file from the sd card & replaced it with the 1.0.0 update & rebooted using the sd card (CWR & 1.0.0).

6) I'm still getting the same results even by doing that.

CAN ANYBODY PLEASE HELP ME to get my device to where I can reregister & use it again??
 

Biffer

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Oct 19, 2010
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I had the same issue. The first time, i had to call the 800 number and have them deregister the device from my account. They give you the run around about what caused them problem. Just plead ignorance, or tell them that the device reset. Or you could tell them that you were rooted and want to go back to stock but cannot re-register...not sure they would take too kindly to that?

The next time I wanted to deregister was after I went over to the CM7 ROM. After flashing CM7, I wanted to deregister the device, so restored a nandroid of rooted stock and proceeded to deregister. Then I restored CM7. If you have a nandroid with your registration in tact, that might work for you (but may require re-rooting).

I think that the rooting instructions for non-stock ROMs should include instructions to deregister the device before flashing to avoid these complications. It seems like the restore to stock instructions should also include a step to deregister the device before preceding with the un-rooting process. Apparently, you used to be able to deregister through the BN website, but that is no longer an option. So this seems to be more of an issue. Good luck.
 

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