I'm experiencing some weird charging issues that hopefully someone here can shed some light on.
When I connect my charger to the Prime, the Prime will not display the "Charging" indicator on the battery in the lower right of the screen. However, I know it is recognizing the charger because if the Prime screen is off, the screen will come on and it will chime. Additionally, and more oddly, the Prime actually charges despite not displaying the "Charging" indicator or even illuminating the LED on the power button.
I know it's charging because I have tested it overnight twice and in the morning it was fully charged. I also used it while plugged-in for a while the battery level increased by several percentage points. This all happened while not displaying that it was charging.
More annoyingly however, is that the dock will not charge. The dock will not charge whether it's docked or not. I am not sure if the Prime is still charging while docked since the indicator doesn't indicate as such and I have not tested to see if the battery level increases.
Normally, I would just assume the dock has crapped out. However, the issue with the Prime not indicating that it is charging leads me to believe it may be software or firmware related.
situation. Anyone have any advice for this seemingly bizarre situation? How can the Prime be charging yet not indicate that it's charging?
When I connect my charger to the Prime, the Prime will not display the "Charging" indicator on the battery in the lower right of the screen. However, I know it is recognizing the charger because if the Prime screen is off, the screen will come on and it will chime. Additionally, and more oddly, the Prime actually charges despite not displaying the "Charging" indicator or even illuminating the LED on the power button.
I know it's charging because I have tested it overnight twice and in the morning it was fully charged. I also used it while plugged-in for a while the battery level increased by several percentage points. This all happened while not displaying that it was charging.
More annoyingly however, is that the dock will not charge. The dock will not charge whether it's docked or not. I am not sure if the Prime is still charging while docked since the indicator doesn't indicate as such and I have not tested to see if the battery level increases.
Normally, I would just assume the dock has crapped out. However, the issue with the Prime not indicating that it is charging leads me to believe it may be software or firmware related.
situation. Anyone have any advice for this seemingly bizarre situation? How can the Prime be charging yet not indicate that it's charging?