with anything else I would return it in an instant, but I just don't want to mess with it on this. never know what I might get. granted, this has been an odd little device at times... if I were to do anything right now it would be a FR and with my busy season coming that is not a good idea. so I wait and hope... I will verify whether I can still root or not. seems if I'm the only one with signal issues. also will check out apps that may help.
You have a trap phone in as a backup?
I have an unlocked moto G5 plus when I travel. Do you have a phone to compare it with?
Maybe have Sprint switch out the sim, of have them do a reset on they're end.
Trust me bro, you can get credits. Until it's rectified, let them know when it started, and until it's fixed I want my account credited for the problems I'm having.
Call this number
Sprint Accounts
1 844 382 3317
I know you just want your phone to work, and its clearly unacceptable service.
I went through something like this a couple of months ago and at least they took a substantial amount off my bill until rectified.
Let's say, I was very happy, if not I was going back to Att.
Good Luck and
God bless.
It's a damn shame when something they do is suppose to make things better, in all actuality, makes things worse.
I feel your pain.
Start with that number, I hope it helps.
That update made my service 2 times better. This is so freaking strange.