update profile/prl

MBM7881

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Feb 4, 2011
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i keep trying to update my profile and prl and i keep getting an error message. i tried talking to sprint (different reps) and they kept getting me to take the battery out. they all said the same things word for word like they were reading off a paper. anyways it didn't work. i keep getting that they profile/prl could not be updated and to contact customer care if the problem persists. and the error says either unknown error or internal error. any ideas?
 

Paul627g

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thanks but nothings worked with this or sprint so sprint told me to go into the store and swap it out
Okay, tell them you want a phone loaded with official Froyo (tomorrow) and see what they say.. LOL.. Probably tell you to wait for the update notification.
 
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MBM7881

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Okay, tell them you want a phone loaded with official Froyo (tomorrow) and see what they say.. LOL.. Probably tell you to wait for the update notification.



LOL i wish! that would be suuuupppppeeeerrrr nice lol. i apprecite the help none the less :D
 

MBM7881

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question...and this is just me throwing stuff out there...does anyone think that i'm having trouble updating my profile and prl because of the 2.2 update coming tomorrow? i'm jsut guessing...first android phone so just a guess
 

robomav

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well i just updated my today (2/21) with no issues. i assumed it updated cause it said something about rebooting my radio
 

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