Upgrade Question

[jrm390]

So I have a quick question that the folks at Verizon can't seem to answer. Let me start by saying that the whole point of what I'm trying to do is pay $175 for an ETF not $350 (or whatever it is)

So here's my situation:

Currently I have a family plan with 4 phones. (Soon 5)

Phone 1- Not eligible for upgrade ($350 ETF)

Phone 2 - Not eligible for upgrade ($350 ETF)

Phone 3 - Not eligible for upgrade ($350 ETF)

Phone 4 - Currently Eligible for upgrade. It is a phone that had a $175 ETF but is $70 to cancel right now.

Phone 5 - Soon to be Thunderbolt!!!

So here's what I want to do: I want to transfer the upgrade, (Verizon makes this part very simple) from phone 4 to phone 5 so I have an upgrade eligible for my Thunderbolt in the future if I decide I don't like it. After that I will cancel Phone 4's line. I will not be upgrading before I cancel the line. Verizon doesn't seem to understand that part and continues to say the ETF will be based on whatever phone I upgrade to.

So, after transferring my upgrade and keeping the same phone on line 4 then canceling, will I pay $175?

Any thoughts?

 

[kpageisgreat]

even tho you transfer the upgrade it still extend the contract of the line you had it on.

 

[jrm390]

That's what I was thinking.

So if the phone that's currently on that line has an ETF of $175, that's all I should have to pay correct?

 

[kpageisgreat]

if you cancel it now that would be all that you pay. if you transfer the upgrade from that line to the other you would pay the 375 for the etf since you will be getting a thunderbolt with it.

 

[pstellato73]

if you cancel it now that would be all that you pay. if you transfer the upgrade from that line to the other you would pay the 375 for the etf since you will be getting a thunderbolt with it.

This is correct. Its not what the etf was on the old phone its what it will be on the new phone. If you use phone 4's upgrade, that will extend your contract for 2 years. Leave phone 4 until the contract runs out and in the meantime add a line 5 for the bolt you will pay the 9.99 per month plus data for the bolt. Once the contract runs out on phone 4 cancel or cancel now and pay the 70 or whatever it is going to be. Or upgrade phone 4 to the bolt. Either way your going to have 4 lines until the others run out.

 

[Jtron]

This is called an Alternate Upgrade, I do it all the time for customers with Family Share plans. You can move the Thunderbolt to another line after using line 4's upgrade. I recommend going through a Direct Channel to do this, that way you can make sure you can put insurance on the phone and to prevent any warranty issues.

 

[jrm390]

This is correct. Its not what the etf was on the old phone its what it will be on the new phone. If you use phone 4's upgrade, that will extend your contract for 2 years. Leave phone 4 until the contract runs out and in the meantime add a line 5 for the bolt you will pay the 9.99 per month plus data for the bolt. Once the contract runs out on phone 4 cancel or cancel now and pay the 70 or whatever it is going to be. Or upgrade phone 4 to the bolt. Either way your going to have 4 lines until the others run out.

Technically I won't be getting anything with the upgrade. Possibly a Bionic when it comes out, but that will be long after I have canceled the original line.

I will be canceling the line no matter what as I'm bringing my fiance into the family plan and want to port her current number in. I just don't want to waste the upgrade on there if I can still cancel for $175.