USB audio with S10

[Anam67]

I've had success using USB audio player pro and a dragonfly red to stream Tidal/Spotify with my S9 for some time, but my new S10 isn't recognizing the device.

Any ideas?

Thanks

 

[Kizzy Catwoman]

What is or isn’t happening when you attempt to stream on your S10?

 

[Anam67]

My DAC is not turning on and lighting up

I've tried:
enabling USB audio routing.
Reboot with DAC/OTG connected.
Auto USB routing.
Enable USB debugging.

Ready to give up on this thing and get another phone..

.

 

[Laura Knotek]

Have you checked compatibility as mentioned here? https://www.audioquest.com/dacs/dragonfly/faqs

 

[Anam67]

According to audio quest it is compatible and others have done so online. I just can't figure out how to get the phone to recognize the device. Samsung Customer service tried a few things then to me to bring it to one of thier service centers..

 

[Laura Knotek]

According to audio quest it is compatible and others have done so online. I just can't figure out how to get the phone to recognize the device. Samsung Customer service tried a few things then to me to bring it to one of thier service centers..

Good luck if you take it to a service centre. Please keep us posted on the status.

 

[mustang7757]

My DAC is not turning on and lighting up

I've tried:
enabling USB audio routing.
Reboot with DAC/OTG connected.
Auto USB routing.
Enable USB debugging.

Ready to give up on this thing and get another phone..

.

Can you try your audio dac in another phone ?

 

[Anam67]

Can you try your audio dac in another phone ?

Yes, the same DAC/OTG combo works on my S9 with no problems.

 

[mustang7757]

Yes, the same DAC/OTG combo works on my S9 with no problems.

Ahh thought you didn't have that device any longer , try safe mode then

 

[HairTRIXhertz]

I have the red, and an android s10, and I've been using it daily for over a year with no problems. I did have problems though setting up the red on my pc, trying to update it to be able to pay on my Android when i first tried it. It wasn't working and i had to fanagle with the driver on the red, and the usb peripherals on my pc. Eventually i managed to get it working after a day or two. I hope you've managed by now to fix it

 

[mustang7757]

I have the red, and an android s10, and I've been using it daily for over a year with no problems. I did have problems though setting up the red on my pc, trying to update it to be able to pay on my Android when i first tried it. It wasn't working and i had to fanagle with the driver on the red, and the usb peripherals on my pc. Eventually i managed to get it working after a day or two. I hope you've managed by now to fix it

Hi, welcome to AC!
What do you mean red?

 

[HairTRIXhertz]

Hi, welcome to AC!
What do you mean red?

thanks! whenever I say red, Im just referring to the dragon fly red. Im not super sure either but i think i have the 1.0v. I personally have a soft spot for it because you just plug it in and thats what you get! no fiddling with anything to make sure you have optimal performance. Although I usually like to play with EQs, sometimes when youre on the go theres really no time for such entertainment, so here the convenience is such a selling point dont you think?

 

[mustang7757]

thanks! whenever I say red, Im just referring to the dragon fly red. Im not super sure either but i think i have the 1.0v. I personally have a soft spot for it because you just plug it in and thats what you get! no fiddling with anything to make sure you have optimal performance. Although I usually like to play with EQs, sometimes when youre on the go theres really no time for such entertainment, so here the convenience is such a selling point dont you think?

Ahh ok gotcha