Using data while calling on note 8

[Android Central Question]

I cant use the data while having a call on my note 8 and i have tried all the ways you already talked about like advanced calling and VoLTE , and the everything else , help me

 

[B. Diddy]

Welcome to Android Central! What's the exact model number, and which carrier are you on?

 

[Suhaida Alabed]

My model number is SM-N950F/DS
How can i find which carrier am i on ?

 

[Suhaida Alabed]

Zain ksa carrier number

 

[B. Diddy]

Simultaneous voice and data requires the phone to support VoLTE (Voice over LTE). According to Zain's website, they only support VoLTE on iPhones: https://www.sa.zain.com/autoforms/p.../phone_services/voice_over_lte?AF_language=en. Contact their customer support to see if this information is out of date.

 

[Suhaida Alabed]

Can i use mobily instead ? Would it work ??

 

[B. Diddy]

It looks like Mobily doesn't support VoLTE at all: https://support.mobily.com.sa/mobile/tickets/6232?lang=en