Verizon can boost your signal???

anthony2558

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"Verizon can actually "boost" your reception area. It did it for me when I called CS and was very nice about my complaint. They wrote up a trouble ticket and within a couple days my 4G came back solid....."

I read this on another forum.... This can't be true. What do they do turn the output amps up on the tower nearest your home..... Haha. Seriously has anyone ever heard of this?


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Mortiel

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Adrynalyne is correct. Likely the trouble was that there was a malfunction with existing equipment, or they added new equipment because there was enough of a customer load to merit it.
 

defcon999

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"Verizon can actually "boost" your reception area. It did it for me when I called CS and was very nice about my complaint. They wrote up a trouble ticket and within a couple days my 4G came back solid....."

I read this on another forum.... This can't be true. What do they do turn the output amps up on the tower nearest your home..... Haha. Seriously has anyone ever heard of this?


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Did the response also have "I'm in possession of $5million dollars and I need your discreet help in order to get it".......lololol

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Jude526

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There is an area in my best friend's area where everyone seems to get dropped. She can be talking to me and we are automatically dropped. She is in California. I keep telling her she needs to call Verizon and ask for a trouble ticket and if they were to check her call log they would find she is constantly being dropped. I told her she needs to maintain updating her roaming capabilities on her then DUMB PHONE and she said she was. I talked her into getting a smartphone before the unlimited data was dropped and she is now hooked. But she is still getting dropped in that area. And she isn't the only one. It is on a stretch of freeway in Riverside. I didn't have any problems in CA when I was there with my phone. I asked her if there is a tower in the area and she said yes. I told her it can't be fixed if no one lets Verizon know. Dead air zone.
 

hmfoster

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They make wireless amplifiers for both the car and the house. I have used the mobile one for a few years here in the mountains of NM and it works super.
 

electriclineman

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OK I can finally put some expertise out there.. verizon can not just boost a 4g cell signal. 4g is a set strength.. It reaches roughly 25 miles from where ever the 4g tower its.. But if your taking 3g, yes they can actually boost the 3g output to help with signal strength. Usually they do not use repeaters for cell signals at least i never heard of that.. Also cell towers have to be approved by cities & towns, if they could just put repeaters on every pole they would but they can't so they don't... So if whoever is having issues with 3g then by all means get a trouble report written up.. If its 4g then you just going to have to wait till they build the overlapping signals..
 

Jude526

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OK I can finally put some expertise out there.. verizon can not just boost a 4g cell signal. 4g is a set strength.. It reaches roughly 25 miles from where ever the 4g tower its.. But if your taking 3g, yes they can actually boost the 3g output to help with signal strength. Usually they do not use repeaters for cell signals at least i never heard of that.. Also cell towers have to be approved by cities & towns, if they could just put repeaters on every pole they would but they can't so they don't... So if whoever is having issues with 3g then by all means get a trouble report written up.. If its 4g then you just going to have to wait till they build the overlapping signals..

Its a 3G problem in Riverside along the highway. I have been in the car with her and she gets dropped. I was there over Labor Day weekend. She got dropped even on her new X. It is like dead air zone.
I didn't try my phone in that area though. I told her to call Verizon........not in her home area. This is on the freeway
 

defcon999

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. It is on a stretch of freeway in Riverside.

That's the problem Sister.....it's Riverside....nothing out there but prarie dogs and coyote's.....kidding!. I am originally from So. Cal, and I remember that area literally being nothing but DUST and Rocks....it is nicer now!. You might want to suggest your friend wear a hat made from Aluminum foil and just to be safe, put some rabbit ears on it!
 

Mortiel

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There is an area in my best friend's area where everyone seems to get dropped. She can be talking to me and we are automatically dropped. She is in California. I keep telling her she needs to call Verizon and ask for a trouble ticket and if they were to check her call log they would find she is constantly being dropped. I told her she needs to maintain updating her roaming capabilities on her then DUMB PHONE and she said she was. I talked her into getting a smartphone before the unlimited data was dropped and she is now hooked. But she is still getting dropped in that area. And she isn't the only one. It is on a stretch of freeway in Riverside. I didn't have any problems in CA when I was there with my phone. I asked her if there is a tower in the area and she said yes. I told her it can't be fixed if no one lets Verizon know. Dead air zone.

Is it sad that Riverside is a very well known Known Trouble Area, or KTA, in our engineering department and the network teams? There are actually several in southern California similar

Often times they will want her to mark dropped calls by dialing ### after she drops a call. This allows us to quickly compile dropped call in our systems. Then have us file a network trouble ticket. Worse case scenario, they come back a week later with the "Marginal Coverage" finding she can at least push to get a free network extender?
 

natehoy

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Verizon (and others) would also be well-advised to start monitoring sites like Sensorly, who use Android phones to gather real-world signal information and present it on "heat maps". I've driven through a number of areas around where I live and even though Verizon is the leading carrier around here, there are a whole bunch of little dead zones. Sensorly is great at documenting them.
 

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