Verizon Galaxy S4 - Unrooting Issue

[falconsrulz]

Okay, so I rooted my galaxy s4 and then updated on accident. Now, the app to check if my phone is rooted, says my phone is not. I still have SuperSU on my phone though and have uninstalled through the app store. If I click on SuperSU, it also says I'm not rooted. I downloaded SafeStrap to go ahead and do the unrooting process to see if that would help and I am unable to because it isn't rooted. So, apparently my device isn't rooted, yet I can't get rid of SuperSU. I need to rid my device of all evidence of root as I am in need of an insurance claim.

 

[Golfdriver97]

Okay, so I rooted my galaxy s4 and then updated on accident. Now, the app to check if my phone is rooted, says my phone is not. I still have SuperSU on my phone though and have uninstalled through the app store. If I click on SuperSU, it also says I'm not rooted. I downloaded SafeStrap to go ahead and do the unrooting process to see if that would help and I am unable to because it isn't rooted. So, apparently my device isn't rooted, yet I can't get rid of SuperSU. I need to rid my device of all evidence of root as I am in need of an insurance claim.

Can't you just uninstall SuperSU in Settings>apps? Either that or there should be a full unroot in Super SU settings.

 

[falconsrulz]

Can't you just uninstall SuperSU in Settings>apps? Either that or there should be a full unroot in Super SU settings.

When I go to uninstall SuperSU, I can't. It gives me the options it does with the default apps; ("Uninstall Updates", "Turn off", "Force Stop"). And I can't go through SuperSU to unroot because it won't even open. When I click on the app it gives me a prompt saying "There is no SU binary installed and SuperSU cannot install it. This is a problem! If you just upgraded to Android 4.3, you need to manually re-root" It gives me option "OK" and once I click it that's all. The app closes.

 

[UJ95x]

When I go to uninstall SuperSU, I can't. It gives me the options it does with the default apps; ("Uninstall Updates", "Turn off", "Force Stop"). And I can't go through SuperSU to unroot because it won't even open. When I click on the app it gives me a prompt saying "There is no SU binary installed and SuperSU cannot install it. This is a problem! If you just upgraded to Android 4.3, you need to manually re-root" It gives me option "OK" and once I click it that's all. The app closes.

Did you have to file an insurance claim for a replacement or something? You can flash the stock ROM with Odin and it will unroot the phone and give you stock recovery

Posted via Android Central App

 

[falconsrulz]

Did you have to file an insurance claim for a replacement or something? You can flash the stock ROM with Odin and it will unroot the phone and give you stock recovery

Posted via Android Central App

Does it have to be 4.3 Stock rom for Verizon Galaxy s4? Or just Verizon Galaxy S4 stock rom? Sorry I'm a noob.

 

[UJ95x]

Does it have to be 4.3 Stock rom for Verizon Galaxy s4? Or just Verizon Galaxy S4 stock rom? Sorry I'm a noob.

If you were already on 4.3 then flash that, if you were on 4.1+ then that should be fine as well. Just make sure you get the one for your exact model number

Posted via Android Central App

 

[blade22222]

Have you tried to factory reset the phone?

Sent from my SCH-I545 using AC Forums mobile app

 

[sulla1965]

Use odin to flash a stock rom. no wipe, or full wipe version will unroot and put phone back to factory settings. Just make sure you flash the correct version for your build.

 

[falconsrulz]

Use odin to flash a stock rom. no wipe, or full wipe version will unroot and put phone back to factory settings. Just make sure you flash the correct version for your build.

What exactly is Odin? I understand it is used to root and unroot, but that's about it. Just curious and trying to learn more about all this.

 

[UJ95x]

What exactly is Odin? I understand it is used to root and unroot, but that's about it. Just curious and trying to learn more about all this.

It's a program made for Samsung devices to flash all kinds of things. Most of the time it is used to root and flash custom recoveries or to flash the stock firmware

Posted via Android Central App