Verizon Support

[Joshua_Muldoon]

Ok, kind of dumb question here, but do you guys happen to know the difference between Tier 1, Tier 2 and Tier 3 of Verizon Customer Support? I was going to call Tier 2 for demanding a refund or switching to T-Mobile, I just want to know I call either Tier 2 or Tier 3, the correct one. Thanks

 

[jb4kats]

Ok, kind of dumb question here, but do you guys happen to know the difference between Tier 1, Tier 2 and Tier 3 of Verizon Customer Support? I was going to call Tier 2 for demanding a refund or switching to T-Mobile, I just want to know I call either Tier 2 or Tier 3, the correct one. Thanks

Ask for either loyalty or retention.... Tier 2, 3 4 etc, are tech support levels

 

[Joshua_Muldoon]

Ask for either loyalty or retention.... Tier 2, 3 4 etc, are tech support levels

ok, thanks.

 

[Mike Dee]

Ask for either loyalty or retention.... Tier 2, 3 4 etc, are tech support levels

The higher levels are also authorized to do things for you that Tier 1 can't

 

[jb4kats]

The higher levels are also authorized to do things for you that Tier 1 can't

True,