Viber won't show incoming call screen and also it shows black images in the gallery

[Android Central Question]

Viber issue #1
Viber is not showing some of my pictures from the gallery when I try to send it in the chat. It is showing black images instead, especially newest pictures. I simply hit image icon under the "Type a message..." field and I see black images, instead of seeing my pictures to choose.

Viber issue #2
During the incoming Viber call the phone is ringing, but the screen is still black. So I have to unlock the phone and go to side notification in order to open the call screen to be able to reject or accept the incoming call.

 

[mustang7757]

Which device?

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

https://forums.androidcentral.com/showthread.php?t=409154

 

[methodman89]

Viber issue #1
Viber is not showing some of my pictures from the gallery when I try to send it in the chat. It is showing black images instead, especially newest pictures. I simply hit image icon under the "Type a message..." field and I see black images, instead of seeing my pictures to choose.

Viber issue #2
During the incoming Viber call the phone is ringing, but the screen is still black. So I have to unlock the phone and go to side notification in order to open the call screen to be able to reject or accept the incoming call.

Have you checked Viber permissions to your contacts and storage?

 

[Kizzy Catwoman]

Go to settings-apps and Viber and clear cache and data and force stop. Then try the app again.