Video calls

[bettyn10]

My husband just tried to video call me while we were on a phone call.

On his end a s22 it said I wasn't able to receive video calls at this time. Why is that? When I had my s22 ultra it wasn't a problem. Wasn't even a problem on my notes.

 

[Laura Knotek]

Are you using a Fold 4 from a carrier or an unlocked device from Samsung? Was this the same with your S22 Ultra? What carrier do you use? Have you changed carrier since you got the Fold 4? What phone does your husband have? Are you able to video call him?

 

[mustang7757]

Make sure you have Google duo enabled

 

[bettyn10]

Make sure you have Google duo enabled

Where do I Enable that at?

 

[mustang7757]

Where do I Enable that at?

Open the app that way it register your number

Sent from my Pixel 7 Pro using AC Forums mobile app

 

[bettyn10]

Open the app that way it register your number

Sent from my Pixel 7 Pro using AC Forums mobile app

That didn't work. I still don't have the option to switch to video during a call and he still gets the same message. Is this not an option on folds?

I used to switch to video on calls all the time on the s22ultra and note 20

 

[mustang7757]

That didn't work. I still don't have the option to switch to video during a call and he still gets the same message. Is this not an option on folds?

I used to switch to video on calls all the time on the s22ultra and note 20

When you open a contact you don't see these options?

 

[bettyn10]

When you open a contact you don't see these options?View attachment 349378

Yes I do. That's not the problem. I used to be able switch from a voice call to video call during the call. On the Fold I can no longer do that. Which really sucks

 

[mustang7757]

Yes I do. That's not the problem. I used to be able switch from a voice call to video call during the call. On the Fold I can no longer do that. Which really sucks

In call u should see that icon as a option ?

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[mustang7757]

Show us some screenshot

https://forums.androidcentral.com/g...ide-how-post-screenshots-android-central.html

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[bettyn10]

In call u should see that icon as a option ?

Sent from my Pixel 7 Pro using AC Forums mobile app

I don't have that option during a call.

I have add call, message, Bluetooth, speaker, mute and keypad. Those are the only options during a call.

 

[bettyn10]

On the s22ultra and notes duo had nothing to do with switching to video calling. Had nothing to do meeting.

 

[mustang7757]

You have carrier version or unlocked?

Sent from my Pixel 7 Pro using AC Forums mobile app

 

[mustang7757]

My unlocked don't have that option I'm checking on my fold 4 my pixel does

Sent from my Pixel 7 Pro using AC Forums mobile app

 

[TMavC5]

My husband just tried to video call me while we were on a phone call.

On his end a s22 it said I wasn't able to receive video calls at this time. Why is that? When I had my s22 ultra it wasn't a problem. Wasn't even a problem on my notes.

I just made phone call (regular to my son N20) and able to switch from regular call to video without any issue. Test it both 5G and WIFI. No issue.

 

[bettyn10]

You have carrier version or unlocked?

Sent from my Pixel 7 Pro using AC Forums mobile app

Unlock verizon

 

[bettyn10]

I just made phone call (regular to my son N20) and able to switch from regular call to video without any issue. Test it both 5G and WIFI. No issue.

Is your Fold locked to carrier or unlocked

 

[bettyn10]

My unlocked don't have that option I'm checking on my fold 4 my pixel does

Sent from my Pixel 7 Pro using AC Forums mobile app

I guess the unlocked version don't have the option. Bummer. I kinda miss it

 

[trucksmoveamerica#AC]

I guess the unlocked version don't have the option. Bummer. I kinda miss it

Correct, unlocked does not have that option. You have to use DUO.

Sent from my SM-F936U1 using Tapatalk

 

[danhartman26]

The good news is that everyone can use Duo for video calls; using the Verizon video call only works from Verizon locked to Verizon locked.
Once you get used to using Duo, it is great.