video playback problems

[Magicman1005]

I recently upgraded the iPhone 5S to galaxy s6 and it feels like I went from a flip phone to a smartphone. All the new features are great, but video play back in apps doesn't work right anymore. The videos play, but only in the area the app defines. Controls to toggle play/pause, time, volume... are gone. This is across all apps. I try copying the URL to use a browser vs. the app but still the same issue.

I didn't root, and I am using Nova Launcher Premium instead of TouchWiz.

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[B. Diddy]

Welcome to Android Central! What do you mean by videos playing in the area the app defines? Do the videos look abnormally zoomed in? Which apps are you using?

 

[Magicman1005]

It's in every app. By the area the app defines, I was just on the amazon app buying something and the home page had a video for the echo. I could play the video but I can't view it any other way. If I turn my phone, the whole app turns and the video stays inside the now landscape app. I hope the pics help explain. It's very weird and I have never heard of this so I don't know how to explain it, haha.

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[Laura Knotek]

Are you saying that you cannot view full screen videos in landscape mode? Do you have screen rotation enabled?

 

[Magicman1005]

I'm unable to view the video other than the area the app embeds the video. Turning my phone landscape just rotates the app, it doesn't toggle anything to help view the video. Like one screen shot, the app is still visible making the video unwatchable.

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[Laura Knotek]

If you tap on the video, do you see the icon in the upper right hand corner?

That should make the video display full screen when rotated to landscape.

You won't see the progress of the video when it's playing unless you tap on it again.

 

[Magicman1005]

Nope. I no longer have those controls. I did before, but now they're gone.

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[Laura Knotek]

Have you tried uninstalling and reinstalling the Amazon app?

 

[Magicman1005]

It's in every app; facebook, youtube...

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[Golfdriver97]

Tried a reboot?

 

[Laura Knotek]

Have you checked your accessibility settings?

 

[Magicman1005]

What should I check for? I don't think I mess with anything.

Tried a reboot?

No luck

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[Laura Knotek]

What should I check for? I don't think I mess with anything.

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Is it possible that you turned on Interaction Control by mistake? Accessibility features on the Samsung Galaxy S6 | Android Central

 

[Magicman1005]

Is it possible that you turned on Interaction Control by mistake? Accessibility features on the Samsung Galaxy S6 | Android Central

It was off. Tried turning on, same issue still. Turned back off now.

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[B. Diddy]

Do you have any Developer Options turned on? Go to Settings>Developer Options, and see if there is an option to toggle between AwesomePlayer and NuPlayer. If so, toggle to whatever it currently isn't on right now.

Also, try wiping the system cache partition, which won't erase any personal data: https://support.t-mobile.com/docs/DOC-21095

One more thing--go to the App Manager, select Android System Webview, and see what happens if you Uninstall Updates.

 

[Magicman1005]

Do you have any Developer Options turned on? Go to Settings>Developer Options, and see if there is an option to toggle between AwesomePlayer and NuPlayer. If so, toggle to whatever it currently isn't on right now.

Also, try wiping the system cache partition, which won't erase any personal data: https://support.t-mobile.com/docs/DOC-21095

One more thing--go to the App Manager, select Android System Webview, and see what happens if you Uninstall Updates.

I did the toggle of the player in developer options and it looks like it's done the trick. If I notice the problem again I'll try the other two too. Thanks for all the help guys!

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