Visual voice mail

fabris40

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Aug 31, 2013
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I have an at&t S7E running the new android 7 software.
I have the stock version of the visual mail app but it doesn't allow me to view the text of incoming voice mails.
is this normal? I called the at&t tech support and they told me that the new software does not allow visual reading of voice mails. I think they are full crap and they don't know what they are talking about.
do you guys have any idea how to solve this problem?
 

Laura Knotek

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I have AT&T VVM, and I do have transcription. I wonder if it's something different with Marshmallow vs Nougat or the S7e vs the MXPE.
 

Laura Knotek

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4053a6ff02cd184369b8a1f748ff9e2a.jpg
 

dm3ready

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My experience is that AT&T's Visual Voicemail had the transcription feature removed when I went from the Galaxy S5 to the S7 Edge. It's a real shame and I haven't found a suitable replacement.
 

fabris40

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That must be the case. I had the transcript on my note 4 but it was not longer available with the note 7 and the s7 edge. In my opinion the transcript is a neat feature and it's a shame that at&t in there infinite wisdom got away from it!