Visual Voicemail Not Liking Bluetooth!

[sjamie]

When my BT earpiece is connected, visual voicemail will not play messages through it. If a message is 2:15 long, the scrub bar just flies through it as if it was only 1 second long. If I disconnect my earpiece, vvm plays messages properly. If I reconnect it, most of the time, the messages will play through the earpiece successfully. Of course, this behavior is annoying.

Anyone else experiencing behavior like this? Any solutions out there?

I'm using the Plantronics Voyager Pro+ BT earpiece.

Update: I'm THRILLED to report that I've found a way to fix this issue. The answer is Better YouMail (link). It is working flawlessly with by Bluetooth. Report back if you have success with it too!

 

[Gator352]

Yup! Me too!

Although sjamie,
I did a full wipe using the bootloader as well as a full wipe on the partition cache (directions are on moto's photon forum site) and that seemed to have cleared up all my BT woes!

 

[Puzzlegal]

This is a dumb question, but how did you get to visual voicemail at all? I would like to use this but haven't figured out how to get to it.

 

[treotraveler]

This is a dumb question, but how did you get to visual voicemail at all? I would like to use this but haven't figured out how to get to it.

Open the app drawer, scroll down to "V" tap the Voicemail icon....

 

[KahneFan]

Yup! Me too!

Although sjamie,
I did a full wipe using the bootloader as well as a full wipe on the partition cache (directions are on moto's photon forum site) and that seemed to have cleared up all my BT woes!

I really hope there's a way to fix this without a full swipe.

 

[treotraveler]

I really hope there's a way to fix this without a full swipe.

You could try going into bluetooth settings, unpair the headset, reboot your MoPho, then repair the headset.....

 

[sjamie]

You could try going into bluetooth settings, unpair the headset, reboot your MoPho, then repair the headset.....

Tried that with no improvement.

 

[sjamie]

Yup! Me too!

Although sjamie,
I did a full wipe using the bootloader as well as a full wipe on the partition cache (directions are on moto's photon forum site) and that seemed to have cleared up all my BT woes!

This sounds promising! Would you please post the link... that would be very helpful. Thanks!

 

[Gator352]

https://supportforums.motorola.com/thread/55178?start=75&tstart=0

There ya go! Just scroll down a little and you'll see the directions.

 

[sjamie]

https://supportforums.motorola.com/thread/55178?start=75&tstart=0

There ya go! Just scroll down a little and you'll see the directions.

Thanks! I'm about to execute these steps right now.

Everyone, here's the direct (link) to the post mentioned above. Thanks again, Gator352.

 

[Puzzlegal]

Open the app drawer, scroll down to "V" tap the Voicemail icon....

Of course, that app is on my home screen. I guess I've always gotten into voicemail some other way. :shrug:

 

[Gator352]

Long press the number 1?

Otherwise I've always gotten to VM with the icon on the home screen.

 

[KahneFan]

Long press the number 1?

Otherwise I've always gotten to VM with the icon on the home screen.

I've been using my (true) voicemail when my BT is active. VV is much easier though.

 

[Gator352]

What BT you using? I still have the problem of my proximity sensor not working AFTER turning off my BT. I've tried everything. Any suggestions?

 

[KahneFan]

What BT you using? I still have the problem of my proximity sensor not working AFTER turning off my BT. I've tried everything. Any suggestions?

If it's on, turn off your in pocket detection. See here: http://forums.androidcentral.com/sprint-photon/112059-proximity-sensor-not-working-screen-stays.html

 

[sjamie]

Thanks! I'm about to execute these steps right now.

Everyone, here's the direct (link) to the post mentioned above. Thanks again, Gator352.

Unfortunately, I still have the same BT problem after executing all of these steps!

At least, my phone is running smoother overall.

 

[sjamie]

What BT you using? I still have the problem of my proximity sensor not working AFTER turning off my BT. I've tried everything. Any suggestions?

I'm using a Plantronics Voyager Pro+ and I have no problems with the proximity sensor. Remember, the proximity sensor is NOT active when using BT.

 

[Gator352]

If it's on, turn off your in pocket detection. See here: http://forums.androidcentral.com/sprint-photon/112059-proximity-sensor-not-working-screen-stays.html

Yeah, done that. No go.

 

[Gator352]

Unfortunately, I still have the same BT problem after executing all of these steps!

At least, my phone is running smoother overall.

Doing the hard key data wipe, it fixed my BT for 3 days. Those 3 days though I didn't reboot at all. As soon as I rebooted, the problem resumed. Although, it did fix the volume problem with my HX550 headset. I'm so frustrated right now, I could throw this (*&^*&^*&^)*)& out the window.

 

[Gator352]

I'm using a Plantronics Voyager Pro+ and I have no problems with the proximity sensor. Remember, the proximity sensor is NOT active when using BT.

That's why I said....AFTER turning off BT.