voice integration issue - answered calls still go to google voicemail?

[dunivan]

Is anyone else experiencing this problem?

 

[BlackHawkA4]

Do you have call screening on?

 

[dunivan]

Nope, no call screening at all.

 

[BlackHawkA4]

Can you explain a little further?

 

[dunivan]

i get a phone call, answer it, and it shows that the call is actually connected. The person calling however gets my voicemail even though my phone shows that it has picked up the call.

I have turned off call screening for all groups within the google voice settings

 

[BlackHawkA4]

Did you hear anything when you answer?

I've done some tests with the delay of getting the call on the phone. It will ring gmail for sometime before it hits your phone. I know in low service areas gmail will ring and ill get one ring in my phone before it goes to voicemail.

Other times when its ringing both and I answer through gmail it will still ring an emtpy line on the phone.

Try turning off Google talk in the phones settings and see if that helps. I know when I tried that it cut down the delay.

 

[dunivan]

Its just silence when I pick up, I have turned off google talk on my phone, and will see if that helps

Thanks for the help!

 

[BlackHawkA4]

Its just silence when I pick up, I have turned off google talk on my phone, and will see if that helps

Thanks for the help!

Wait you turned it off on your phone or you went to the website and unchecked it to ring? ( second one being my suggestion lol)

 

[dunivan]

it was never checked to ring. only my sprint number is.

 

[moolman]

I get a delay so far, sometimes my calls go to google voicemail too fast before I can pick up. I'll give them a bit of time to fix the kinks before I give up. Though I tried removing google voice and I couldn't, cause I got an error message.