Voice mails don't delete?

[anon(9696123)]

I own a GS6. Whenever someone calls me and leaves a voice-mail I usually delete the voice-mail, but the voice-mail ends up not deleting. I've deleted them several times and they've came back. Any advice?

Posted via the Android Central App

 

[B. Diddy]

Welcome to Android Central! Have you asked your carrier about this?

 

[anon(9696123)]

No, I haven't... that's a good idea. I was just figuring it was an app glitch or something!

Posted via the Android Central App

 

[valorian]

Since voice mails are not stored on the phone I would start with your carrier. The phone is merely calling into into your carrier to have their system play you your voice mail. Your key press to delete the voice mail instructs their server to delete or save the voice mail.