VoLTE option missing please help

[justnivek]

Hey guys I need your help

my phone was working fine with VoLTE and recently I noticed I cant use data while on a phone call like I could before and now the option is completely missing

Any help at all would be appreciated

(idk if this has anything to do with it but could it be because of this? https://forums.androidcentral.com/s...id-plans-unlocked-s8-and-s8-plus-verizon.html)

 

[justnivek]

Just called Verizon and they said they was refreshing my account this was a little over a half hour ago now the phone completely stopped working no phone calls no data no texting I really need my phone for work tomorrow any help would be appreciated ??????

 

[justnivek]

After hours and hours of research I finally just went to a Verizon store they couldn't help either called back to customer service technical support and after another hour on the phone they finally fixed it

I hate phones lmao

 

[Mattsg430]

The usual fix is to go into settings/connections/mobile networks, and set it to lte/cdma. volte doesn't work when it's set to global as the mobile network (global is default I believe).