- May 12, 2013
- 2,590
- 0
- 0
I just got the Gear Fit2 Pro this week and began using it yesterday as I also have a Gear S3, so the first thing I noticed is that I was missing all my notifications. The watch doesn't have a speaker so we just rely on the vibration to know that we got a notification.
At some point yesterday I noticed that I had about 4 or 5 emails and other notifications pending but never felt the vibration, so I immediately went to the settings to see if there was a Vibration intensity or something but I just noticed that the only other option besides the vibration on and off is the long buzz, so it should vibrate longer for each notification. I decided to give that a try but the same thing, no vibration with the notification.
I decided to reboot the watch and then as soon as I received the first notification it vibrated but then no more vibration after that, so it seems that it only vibrates once after each reboot (I have tested it a couple of times now).
Looking around on Google and other forums I can't find another Gear Fit2 Pro with the same issue but there are dozens of similar reports from Gear Fit2 users, one of them worried me a little as he said that it was fixed only asking for service from Samsung, I think he mentioned that they replaced the vibration motor or something.
Problem for me is that I got this used on Swappa, no receipts, so no service from Samsung (I don't live in Continental US so here in Puerto Rico we don't exist for them) plus the seller, original owner, insists that it was working fine when he had it. I know that I can always open a claim on Paypal and ask for a full refund but I was just wondering if this is indeed a software issue and not hardware, I mean, it works after a reboot, that alone tells me that it may be software related. So I'm wondering if someone else is having or had a similar issue and if it was solved, somehow.
I've resetted it twice now and I'm currently testing it again, I just did a reset an hour ago, so I'm hoping for the best, but if you have any more details about this I'd really appreciate any help you may provide to me, thanks.
At some point yesterday I noticed that I had about 4 or 5 emails and other notifications pending but never felt the vibration, so I immediately went to the settings to see if there was a Vibration intensity or something but I just noticed that the only other option besides the vibration on and off is the long buzz, so it should vibrate longer for each notification. I decided to give that a try but the same thing, no vibration with the notification.
I decided to reboot the watch and then as soon as I received the first notification it vibrated but then no more vibration after that, so it seems that it only vibrates once after each reboot (I have tested it a couple of times now).
Looking around on Google and other forums I can't find another Gear Fit2 Pro with the same issue but there are dozens of similar reports from Gear Fit2 users, one of them worried me a little as he said that it was fixed only asking for service from Samsung, I think he mentioned that they replaced the vibration motor or something.
Problem for me is that I got this used on Swappa, no receipts, so no service from Samsung (I don't live in Continental US so here in Puerto Rico we don't exist for them) plus the seller, original owner, insists that it was working fine when he had it. I know that I can always open a claim on Paypal and ask for a full refund but I was just wondering if this is indeed a software issue and not hardware, I mean, it works after a reboot, that alone tells me that it may be software related. So I'm wondering if someone else is having or had a similar issue and if it was solved, somehow.
I've resetted it twice now and I'm currently testing it again, I just did a reset an hour ago, so I'm hoping for the best, but if you have any more details about this I'd really appreciate any help you may provide to me, thanks.
Facebook
Twitter
Instagram