Mimonb,
I too went from an iPhone to the Razr (by way of Galaxy Nexus first). Actually, like jphillips63, I was torn between the Razr and Rezound. I presently have the Razr (for a full 2 days now!!), and like it a lot. I went the Moto route because Costco included a kit that includes a docking station of some sort, an HDMI cable, and an external/portable battery charger. But, I'm not sure if I'll keep the Razr. Two things bug me: 1. no native screen shot capability and 2. the phone is just a bit too thin and bit too wide. I "fixed" #1 by buying No Root Screen It. But, that's an inelegant solution given the need to hook it up to a mac or pc whenever you restart the phone. Maybe the ICS upgrade will fix it permanently. #2 can presumably be fixed with a case -- I'm thinking the Otterbox commuter....
Regarding dream liner's question about iOS vs. Android, like all things in life, there are trade-offs. The iOS is slick, completely self-contained and, therefore, controlled, and ultimately an easy way to go. What the 4s didn't have that I really wanted was 4G/LTE. Mind you, the 4s on AT&T really runs like their fake 4G and it definitely clocks faster than either the 4s on VZW or my earlier 4 on AT&T. But, it's nothing like real 4G/LTE on VZW.
I like the Android environment a lot. But, some things still seem a bit immature to me. For example, one of the reasons I returned the Galaxy Nexus (besides having a goofy/faulty radio) was that ICS, I guess, is incompatible with some apps that I bought. Interestingly, most of those apps work with the Razr, but not all of them and not necessarily all that well. I needed to uninstall and retry mSecure (a password program) several times to get it to work on my Razr. But, even though my data is now in mSecure on my Razr, it's not categorized correctly like it is on all of my iOS devices. That program works flawlessly with my 2 iPhones, a couple of iPads, and even my 1st generation iPod touch!
Also, I can't believe none of the android super-smartphones have the ability to change volume through the headset like you can with recent models of the iOS products. Maybe it's a patent issue, but there must be some other way of allowing remote control, including volume, through the headphones. (I downloaded some app that supposedly allows you to control the volume and pause/start/skip/rewind with a one-button headphone, but it doesn't work.)
Back to the GN, I had a problem with the music players such that, depending on the sleep/wake status of the device, trying to pause/advance a song would cause the phone to change music apps and start playing random music on the new app. Again, sometimes, Android just feels like a work in progress rather then something fully ready for consumers. I feel like a beta tester sometimes.
But, all in all, I'm glad I switched my phone to the Razr (or perhaps Rezound??). I love the LTE speed, even if it drops to 3G sometimes.
Good luck on getting your data issues fixed. As someone else suggested, you should have VZW swap it for a new one and see if that helps. Maybe in the store, you can try accessing data with your Razr and then swap your sim into the store's demo to see how different the data connection is. If you can demonstrate the problem in such an obvious way, how can they not just give you a new phone?
Best,
Will